Omnichannel Retail Agent
Dukan AI orchestrates your retail volume across Voice and Text grids.
Engineered for high-volume local merchants. Dukan AI effortlessly resolves live Twilio stock queries, drives WhatsApp checkout, and confirms secure deliveries.
Best for
Local stores
Goal
More sales 24/7
Channel
Omnichannel Voice & Text
Primary responsibilities
Catalogue answers
Responds to pricing, sizes, availability, and delivery logic using the merchant’s catalogue via live Voice or Text.
Order follow-through
Generates instant Razorpay/Stripe checkout links and confirms delivery expectations without human touch.
Automated billing
Scale operations starting exactly at the base ₹999/mo tier securely.
Why merchants use it
- It keeps fast-moving message channels from depending on one operator being online at the right minute.
- It preserves margin by avoiding unnecessary discounts or ad hoc pricing answers.
- It helps small stores look consistent across every customer conversation.
Connected tools
Payments
Supports payment links and confirmation nudges with Indian payment rails.
Store policies
Returns, substitutions, and delivery windows stay inside the reply logic.
Shared inbox
Team members can take over exceptions without losing the message trail.
Scale your retail throughput infinitely.
Deploy Dukan AI to handle your omnichannel ordering so you can focus on supply chain.